AGENT RELATIONS

PBS works hard at building strong relationships with agents, brokers and clients alike. We strive to keep agents confident that PBS will provide the most professional, and reliable administrative services to their clients at the fairest prices. You will be proud of the quality and thoroughness of our employee care. From enrollment to claim payments, billing to dispute resolution, Professional Benefits Services’ objective is to represent your client with every effort focused on observing and preserving their employer/employee values.

PBS is fully insured for fiduciary liability, errors and omissions, crime, equipment, technology, intellectual property and the lives of key officers and directors. This coverage assures minimal risk of business interruption or delayed service to our clients. Our size (approx. 40,000 lives) and our stability over more than fifteen years proves our strength and credibility in the industry. We are currently licensed in the majority of the Midwest states and add new states as client demands require.

Professional Benefits Services believes, also, in sharing a competitive rate of commission for business delivered by agents and brokers. In addition, you will be eligible for large block of business incentives for recommending PBS exclusively to large groups or block of individual groups under one employer. Once a detailed census is received, PBS will quickly turn around a proposal for you to present to your client.

Visiting us in Grand Rapids, Michigan is also quick and easy. We are close to the airport and accommodations. We encourage you to visit us and get acquainted first hand with our capabilities.

Professional Benefits Services is conveniently located in Grand Rapids, Michigan off US I-96, just east of Exit 43A. Turn right off the exit ramp, and follow 28th Street to Lucerne (4th street on the right). PBS is in Suite 205 at 2959 Lucerne.